LEGAL


BOOKING TERMS & CONDITIONS

Casa Fuzetta is a very special and rather magical place. It has extraordinary potential to help you find balance and joy.  We want everyone here whether friend, guest or member of staff to share in and contribute to the magic. If for any reason, we feel the house and you are not an appropriate fit, we reserve the right to decline your booking.

NON-REFUNDABLE DEPOSIT

We ask for a 30% non-refundable deposit to confirm the booking and the balance of the rental fee to be paid 8 weeks before your arrival.  (Please remember to check your insurance cover.)

SECURITY DEPOSIT

We reserve the right to require a security deposit against potential damage equal to 20% of the rental fee to be provided 1 week before arrival. **please note Weddings and Events may require different terms

In most circumstances we will require payment of the rental fee by bank transfer and the security deposit to be held by credit card.  We will advise you by email within 5 working days  of your departure if we consider we should call upon the security deposit (in full or in part).  Of course, we would hope that any issues could be resolved before your departure.

Extras should be settled locally before departure, in most cases directly with the suppliers. (Please note that few will have credit card facilities and therefore will prefer payment in cash.)

We reserve the right to ask you to leave straight away (without refund) if we consider any of the House Rules (see below) have been disrespected.

We will not be liable to any guest for any loss damage or injury suffered by them or their property howsoever caused, save in respect of death or personal injury caused by our negligence or that of our staff. This is not intended to affect any mandatory rights you have under local law that we cannot legally restrict or exclude.

HOUSE RULES

We try to keep rules to a minimum. We trust that those invited into our home will respect that it is just that –  and will look after it as their own. Should anyone prove disrespectful to the house or the house staff, we reserve the right to ask you to leave straight away (without refund).

Because there are spaces around the house which could be dangerous for young children, we will not accept a booking for guests wishing to bring children under 8 years old. Babies that have not yet started walking or crawling by the time of their stay are welcome. Please note however that as our children are now strapping teenagers, we are not set up with cots, high chairs or the other needs of little ones.

We would also advise that the house isn’t suitable for guests with mobility issues. The house has a great many stairs!

Well behaved pets may be welcome but only by prior agreement.

We ask for no smoking anywhere in the house, except for outside on the terraces.

In respect to our neighbours, we ask that keep the noise down after 10pm.

And with an eye on health & safety, please do not to take glasses up to the terrace. There are good quality melamine glasses available in the pool bar and jugs available in the kitchen.

Also, whilst guests are welcome to take glasses, mugs and plates to their rooms, please return them to the kitchen and pop them in the dishwasher**. Otherwise, the allocation of house team time will all go on clearing dirty dishes and there will be no time for anything else! And no one wants an infestation of ants, or worse… **Please note that some of the glasses are antique and need to be washed by hand. We would also be grateful if you would use the coasters available, to help protect the antique furniture. 

The house has been set up with a repeat signal to provide wifi throughout. You are welcome to use it liberally but in order to provide a strong connection, we ask you to go offline, keeping with the idea that this is a place to be inspired through conversation, creativity and new experiences. And in the hope we can encourage you to a full digital detox, please note that there are almost no televisions in bedrooms.

 The house is not suitable for stag or hen parties. If you wish to host an event at the house or to undertake a photo shoot, please get in touch so that we can discuss arrangements and agree specific terms & conditions.

The house has 4 bedrooms accommodating a maximum of 9 people. We do not accept or have capacity for additional beds.

We assume you will agree with your guests what images or other recording of your stay at the house may be taken and shared on social media (or otherwise).  Our staff have been asked to adhere to the strictest confidentiality standards.

If you are coming at a time of year when the nights may be chilly, lighting the fireplace on the kitchen terrace and snuggling up in the blankets we have available may be enough to help stretch the season... Please let the house team if you would like to use the bbq and/or one of the fireplaces. They will be happy to lay the fires for you. Please note that for the fireplaces you should start with a small amount of wood and build up slowly and that for the bbq, only charcoal should be used. Both the bbq and the fireplaces will need the extractors to be turned on. The house team can help you. Please ensure no fires or candles are left unattended - for obvious reasons!

For the warm sunny days, when sun-cream is essential, please shower before going in the pool.

The rental of the house includes a change of bath towels on day 4 if staying for 7 nights, and on day 3 if staying for 5 nights. One beach towel per person for 7 nights is also included. The bed linen will be fresh on arrival. If you are staying for more than 7 nights, the bed linen will be changed on day 7. You are very welcome to use the Dr Bronner’s organic skin & haircare products made available in your bathrooms. Please do not take the bottles with you - they're pretty heavy! We have avoided putting locks on cupboards, because we prefer a relationship of trust. However, we reserve the right to charge additional fees if people help themselves …

No guest should use, ingest, possess or distribute illegal drugs or other substances or engage in other conduct which would bring Casa Fuzetta the house into disrepute.

We reserve the right to ask you to leave straight away (without refund) if we consider any of these house rules to have been disrespected. The person making the booking will be responsible for the behaviour of their guests and any damage they may cause.

At the end of your stay, please ensure that the house is in the same condition as you found it on arrival and that all items borrowed have been returned; in particular, the kitchen should be left clean and tidy, dishes and glasses cleaned and put away, bins empty, perishable foods thrown out. 
Any wet or damp towels should be taken to the laundry on the ground floor and not left on beds!
Extras should be settled locally before departure, in most cases directly with the suppliers.  (Please note that few will have credit card facilities and therefore will prefer payment in cash.)

We will not be liable to any guest for any loss damage or injury suffered by them or their property howsoever caused, save in respect of death or personal injury caused by our negligence or that of our staff. This is not intended to affect any mandatory rights you have under local law that we cannot legally restrict or exclude.

COMPLAINTS

Should you have any complaints about your experience at Casa Fuzetta or about this Site, please email casafuzetta@gmail.com. You will also find a formal complaints book ”Livro de reclamações” at the house in which you can log your complaint in writing. We will endeavour to respond and resolve any issues as quickly as possible.

Casa Fuzetta is promoted and rented by Tara Donovan as a personal business activity . Her Portuguese Fiscal Number is 282189173 (registered address: Casa Fuzetta, Travessa Heliodoro Salgado 7, 8700-132 Olhao, Portugal). Alojamento local registration number:44554/AL

DISPUTES

In the event of any dispute between you and us concerning these Terms, the laws of England and Wales will apply. If you wish to take court proceedings against us, you should do so within England and Wales, except to the extent that applicable law in your country of residence requires mandatory application of another law and/or jurisdiction and/or language and such requirement cannot lawfully be excluded under these Terms in which case such law and/or jurisdiction and/or language shall apply, as far as legally required.

ADDITIONAL TERMS AND CONDITIONS

1. WHO ARE WE?

This website and related social media accounts (collectively this Site) are operated by Tara Donovan as a personal business activity for the promotion and rental of the property known as Casa Fuzetta (“the House”). Her Portuguese Fiscal Number is 282189173 (registered address: Casa Fuzetta, Travessa Heliodoro Salgado 7, 8700-132 Olhao, Portugal). Alojamento local registration number:44554/AL (“we” “us” and “our” being interpreted accordingly).

2. CONTENT

Your use of this Site and its contents (“Content”) is subject to these Terms. Any Content that you access on this Site is either owned by us (or third parties who licence such Content to us) and is made available only for your own personal use on the condition that you must not republish, post, transmit, edit, adapt, syndicate or distribute any Content without our prior written permission. The name “Casa Fuzetta” and other business names and logos displayed on this Site may be trade marks belonging to us (“Trade Marks”).

To the maximum extent legally permitted, you cannot link to or seek to extract data from this Site or reutilise any part of this Site or Content for any commercial purpose or use our Trade Marks in a way that suggests that you or your business has any endorsement from or affiliation to us without our prior written permission (at our sole discretion).

To the extent you or your guests post photographs or other recordings of your stay at the House on public social media accounts, you confirm we have the permission to use the same in the promotion of the House.

3. LINKS TO OTHER SITES

This Site may link to third party websites from time to time. These links are provided for your convenience only. We do not control third party websites and are not responsible for their contents or how they operate. Nor do we imply any endorsement by us of the goods, services or materials made available on such websites. You acknowledge that (to the maximum extent legally permitted and unless we state otherwise) we shall not be liable in respect of your use of those third party websites or any purchase you make through them.

4. YOUR USE OF THIS SITE

You must only use this Site for legal purposes in accordance with these Terms and are prohibited from using our Site to engage in any fraudulent activity or in a manner that (in our reasonable opinion) is liable to damage our business or harm other users. Your use of our Site is subject to our policies or guidelines that we may communicate to you from time to time.

You also undertake that any personal data and other information you may provide to us when registering or signing up to any services on this Site is complete, accurate and up to date. In relation to any material you submit to us or post on this Site, you undertake to us that either you own this material or have the necessary rights, clearances and or approvals you need to submit or post such material.

5. OUR LIABILITY

Nothing in these Terms shall exclude or limit our liability for fraud or for death or personal injury resulting from our negligence (or the negligence of our employees or agents) or where applicable law does not permit us to restrict or exclude particular obligations or liabilities.

Subject the above paragraph we do not accept any liability for damage to any computer or device that you use to access this Site or in relation to any loss of data when you use this Site. While we will correct any errors on this Site that come to our attention as soon as we reasonably can, we do not undertake or warrant that this Site or the Content will be completely free from bugs or errors or that this Site will be available on an uninterrupted basis. We do not make any representation and exclude all warranties, terms or conditions (whether express or implied by law or otherwise) in respect of the Site or its Content, including, without limitation, any decision you take on the basis of information provided through this Site, except that nothing in these Terms shall exclude or restrict your statutory rights or other rights that cannot be excluded or restricted under applicable law. Except as set out above, we will not be liable for (1) any indirect, consequential or special loss or damage; or (2) any lost revenue, profits or other economic loss (whether direct or indirect), however arising from your use of this Site.

6. PRIVACY & PERSONAL DATA

How we collect and process your personal data and safeguard your privacy is governed by our Privacy Policy (see below) and which forms part of these Terms. We also have a Cookie Policy (see below) that governs use of cookies and other tracking technologies which may be used on our Site.

7. CHANGES TO THESE TERMS

We may amend these Terms at any time, for example, where we add new services or features or where there is a change in applicable law. All such changes will take effect once these Terms have been updated and you will be assumed to have accepted any such changes if you continue to use the Site after the latest update.

8. INVALIDITY & WAIVER

If any of these Terms is found by a court or a regulator to be invalid or unenforceable the other provisions shall continue to apply to the maximum extent legally permitted. No waiver of any of these Terms shall be effective unless made in writing by us and a waiver (or non-enforcement) shall not be construed as a waiver of any subsequent breach.

9. GOVERNING LAW

In the event of any dispute between you and us concerning these Terms, the laws of England and Wales will apply. If you wish to take court proceedings against us, you should do so within England and Wales, except to the extent that applicable law in your country of residence requires mandatory application of another law and/or jurisdiction and/or language and such requirement cannot lawfully be excluded under these Terms in which case such law and/or jurisdiction and/or language shall apply, as far as legally required.

10. CONTACT

If you have any questions or complaints regarding the Site or these Terms, you can contact us by emailing casafuzetta@gmail.com